# CertiFlow — Complete Product Information

> AI-powered SOP, flowchart, and ISO certification management platform.

## Overview

CertiFlow is a comprehensive web-based platform that leverages artificial intelligence to automate the creation and management of Standard Operating Procedures (SOPs), process flowcharts, compliance documentation, and certification tracking. It is designed to replace expensive diagramming tools like Microsoft Visio and reduce dependency on external consultants.

## Core Features

### 1. AI Flowchart Generation
Describe any business process in plain language and CertiFlow's AI instantly generates a professional flowchart diagram. Supports process shapes, decision diamonds, terminal nodes, document shapes, callouts, and arrows. Flowcharts can be edited, exported, and linked to SOPs.

### 2. AI SOP Writing
Generate complete, structured Standard Operating Procedures from text prompts. Each SOP includes:
- Purpose and scope
- Roles and responsibilities
- Step-by-step procedures with decision points
- Key Performance Indicators (KPIs)
- Risk assessments and mitigation strategies
- Non-conformance handling procedures
- Competence and training requirements

### 3. ISO 9001 & COPC Compliance
All AI-generated content automatically follows:
- ISO 9001:2015 quality management standards
- Risk-based thinking (Clause 6.1)
- PDCA (Plan-Do-Check-Act) cycle integration
- COPC Customer Experience Standard best practices
- Document control requirements
- Continual improvement frameworks

### 4. Certificate Management
- Track certifications with issue and expiry dates
- Upload and store certification documents
- Validate certificates via unique slugs
- Organize certificates in folders
- Monitor certification status across the organization

### 5. Training Material Generation
- Select one or more SOPs as source material
- AI generates comprehensive training documents
- Supports review and approval workflows
- Training materials can be shared with team members
- Public training material sharing option

### 6. Bulk SOP Creation
- Generate multiple SOPs simultaneously from a single prompt
- AI plans and creates related procedures in batch
- Saves significant time for large documentation projects

### 7. Document Control & Audit
- Full version history for all documents
- Audit trail logging (who did what, when)
- Approval workflows with review notes
- Send documents for review via email
- Archive and restore capabilities

### 8. AI Chat Assistants
- Create AI-powered chat bots trained on your SOPs
- Deploy chat widgets on external websites
- Public API access for integration
- Chat usage analytics and monitoring

### 9. Team & Organization Management
- Invite team members via email
- Role-based access control (view, contribute, share permissions)
- Organization-level folder sharing
- Consultant access for external advisors
- Org admin capabilities

### 10. Certification Checklists
- Pre-built certification checklists for various standards
- Track completion progress per checklist item
- Upload evidence documents
- Submit for review and validation
- Submission history tracking

## Compliance Standards Supported

- ISO 9001:2015 — Quality Management Systems
- COPC Customer Experience Standard
- General process documentation best practices
- Document control and records management

## Pricing

CertiFlow uses a credit-based pricing model:
- No monthly subscriptions
- No per-seat or per-user fees
- Credits are consumed when using AI features (SOP generation, flowchart creation, training material generation, AI chat queries)
- Credits never expire
- Three pricing tiers available (starting from $40 USD)
- Enterprise pricing available on request

## Technology

- Web-based application (no installation required)
- Works on desktop and mobile browsers
- Real-time collaboration
- Secure cloud storage for all documents
- PDF export for SOPs and flowcharts

## Use Cases

1. **Quality Management Teams**: Rapidly create and maintain SOPs for ISO 9001 compliance audits.
2. **Operations Managers**: Document business processes with professional flowcharts without learning complex tools.
3. **Compliance Officers**: Track certifications, manage evidence, and prepare for audits.
4. **Consultants**: Manage multiple client projects, share folders, and deliver documentation efficiently.
5. **Training Departments**: Generate training materials directly from approved SOPs.
6. **Startups & SMEs**: Establish professional process documentation without hiring consultants.

## Website

https://certi-haven.lovable.app

## Public Pages

- Homepage: https://certi-haven.lovable.app/
- Login: https://certi-haven.lovable.app/login
- Sign Up: https://certi-haven.lovable.app/signup

## Contact

For enterprise inquiries, sales questions, or partnership opportunities, use the contact form available on the website homepage.